Local Delivery (Peninsular Malaysia & East Malaysia)

Enjoy Free Shipping across Malaysia on all eligible BOS’S products.

We aim to deliver your order as quickly and safely as possible.

International Delivery

We offer international shipping upon request.

Shipping fees are calculated based on weight, destination country, and courier rates
Rates may change with or without prior notice
Delivery timeline varies depending on destination and customs clearance

For international orders, kindly reach out to our WhatsApp Customer Service (bottom-right of the website) for personalised logistic arrangements.

Customs regulations differ from country to country and are beyond our control.

Please note:

We are not responsible for any customs delays, holds, or seizures
We cannot refund orders that are detained or rejected by customs after payment
All import duties, taxes, VAT, or customs-related charges (if applicable) are borne by the customer
We strongly recommend checking with your local customs authority before placing an order

We accept returns for the following reasons:

If the product you received has a workmanship or material defect, please contact us within 3 business days of receiving your order.

Kindly provide photos or videos so our team can assist you promptly.

Note: Damage caused by normal wear and tear, accidents, improper care or cleaning, misuse, or negligence is not covered.

If you receive an incorrect product or if an item is missing, please notify us within 3 business days of receiving your parcel.

We will arrange the correct item or provide a suitable solution.

If you need to cancel or modify your order, please contact us immediately at:

📧 sales@boss4u.com.my

Include your order number for faster assistance.

Important:

Once an order is processed or shipped, we are unable to change or cancel the order.